Energy giant, Npower, who were last week fined 26 million pounds by the energy watchdog, Ofgem, have announced that they intend to recoup their losses by sending a £26 million pounds and 73 pence gas bill to an 89-year-old woman in East London. Mrs Edna Dell, a widow from Shoreditch, was said by friends to be “all of a dither” after receiving the bill yesterday afternoon.
The company were censured and fined for constantly sending out incorrect bills - some for astronomical amounts - over the last three years, and for harassing those customers who were unable to pay.
A spokesman for the company said: “We realise it’s a hefty sum for somebody living on a state pension to come up with in one payment so we’re prepared to let this woman pay over two years. Presumably, she’s got a home so we’ll make a start by threatening to take her to court if she doesn’t sell up within a month and hand over the proceeds to us as an initial down payment.”
When a reporter pointed out that Mrs Dell lives in a nursing home and, was not, therefore, an energy consumer in her own right, the spokesman replied: “That may well be the case, but she probably doesn’t know that. You know what these old duffers are like. They don’t know whether they want a shit or a haircut half the time.”